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Water problems are easiest to control when you act early. First contain the water, protect nearby surfaces and avoid using aggressive chemicals that can damage fittings.

Safety first

If you see sparks, smell burning, have uncontrolled water or feel unsafe, stop using the affected fixture and contact a professional.

Safe checks you can do now

  1. 1Close the nearest isolation valve if water is escaping
  2. 2Use towels or a container to limit damage. For this issue, note exactly when “stop a toilet from running” happens.
  3. 3Avoid opening concealed pipework or overtightening fittings

Common causes

01

A worn seal, washer or flexible hose

A professional should test the component rather than replace parts by guesswork.

02

A partial blockage or mineral build-up

A professional should test the component rather than replace parts by guesswork.

03

A loose joint or failed valve

A professional should test the component rather than replace parts by guesswork.

When to call a handyman

Book a professional when the problem returns, involves concealed services or could damage the property. Share your location, photos and anything you already tried.

How to prevent it

  • Check visible hoses and joints every few months.
  • Keep grease and solids out of drains.
  • Repair slow leaks before they damage cabinets or walls.